terms and conditions

Terms of Use

These Terms of Use (“Terms”) are a legal contract between you and/or the entity or company that you represent (“you” or “your”) and Pluss Advanced Technologies, and govern your use of all the text, data, information, software, graphics, and other content (collectively “Content”) that we and our affiliates may make available to you.

Read these terms carefully before browsing this website. Using this website indicates that you have both read and accept these terms. You cannot use this website if you do not accept these terms.

Changes

We may modify, suspend or discontinue this website and/or the content at any time and without prior notification. We may also change, update, add or remove provisions of these terms from time to time. Copyright

Use of any part of or content from this website for commercial purposes of any kind is expressly prohibited. To request permission to use any of the content on this website for commercial purposes, please contact our company at info[at]pluss.co.in Under no circumstances may any of the content on this website be displayed on either a commercial or personal website without obtaining prior permission. Unauthorized use of any information from this website may violate copyright, trademark and other laws. Trademarks

PLUSS brand is a registered trademark of PLUSS Advanced Technologies. All the product names used or mentioned herein are or may be trademarks™ or registered® trademarks of Pluss Advanced Technologies. All the other company names used or mentioned herein are or may be trademarks ™or registered ® trademarks of their respective holders. Use of them as such does not imply any affiliation with or endorsement by them.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by PLUSS and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you may be able to link to other websites which are not under the control of PLUSS. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, PLUSS takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Links to Third Party Sites

Our provision of a link to any other site or location is for your convenience only and does not signify our endorsement of any such other site or location, or its contents. PLUSS WILL NOT ACCEPT LIABILITY FOR ANY INFORMATION, SOFTWARE, OR LINKS FOUND AT ANY OTHER WEBSITE, INTERNET LOCATION, OR SOURCE OF INFORMATION, OR FOR ANY USE OF SUCH INFORMATION.

Limitation of Liability

In no event shall PLUSS be liable for any direct, indirect, special, or consequential damages, or any other damages whatsoever, for any use of or reliance on this website, or any linked or referenced website, including, without limitation, any lost opportunity, lost profits, business interruption, loss of programs or data, even if expressly advised or otherwise aware of the possibility of such damages, whether in an action of contract, negligence, tort, or otherwise.

Applicable law

By using this website, you agree that the laws of India, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and PLUSS.

Local laws

We control and operate the website from our headquarter in Gurugram, Haryana,India, and the entirety of the website may not be appropriate or available for use in other locations. If you use our websites outside India, you are solely responsible for following applicable local laws.

Contact us

If you have any questions about these Terms or otherwise need to contact us for any reason, you can reach us at info@pluss.co.in

GENERAL TERMS AND CONDITIONS FOR PURCHASE OF GOODS AND/OR SERVICES (India)

These General Terms and Conditions (“T&C”) apply to all purchase of goods and/or services by Pluss Advanced Technologies Limited (“Purchaser”). Seller’s terms and conditions of purchase shall not apply and are expressly rejected except as expressly accepted by Purchaser in writing. “Seller” shall be the entity as shown on the purchase contract or purchase order (“Purchase Order”) with respect to the purchase of goods (“Goods”) and/or services by Purchaser from Seller (“Services”). Seller and Purchaser may individually be referred to as a “Party” and collectively as the “Parties”.

Article 1 – Incoterms: Trade terms shall be interpreted in accordance with the most recent version of “Incoterms” (International rules for the interpretation of trade terms of the International Chamber of Commerce), unless indicated otherwise.

Article 2 – Contract: The Purchase Contract, Purchase Order and these T&C are collectively referred to as the “Contract”. No change to any of the terms and conditions of the Contract will be effective unless both Seller and Purchaser have agreed to the change by amending the Contract in writing. In the event of any conflict, ambiguity or uncertainty between the documents of the Contract, order of precedence is as follows:

  • Purchase Contract including Annexes (if any)
  • Purchase Order and any variation made pursuant to Article 4
  • T&C
  • Other incorporated documents
  • Purchaser’s tender document(s) (if applicable)

Article 3 – Assignments or Subcontracts: Seller shall not assign or subcontract the Contract in whole or in part without Purchaser’s prior written consent.

Article 4 – Change in Scope of Goods and Services: Purchaser shall have the right to request variations of Goods and Services by giving reasonable advance notice. Upon receipt of such notice, Seller shall furnish to Purchaser a written statement containing (i) the amount by which the Contract price will be increased or decreased as the case may be; and (ii) any other effect the variation of the Goods and Services may have on any other provisions of the Contract. If Purchaser agrees with such written statement, it shall notify Seller in writing whereupon the variation of the Goods and Services shall be deemed to be incorporated as part of the Contract.

Article 5 – Time of Delivery: Time is of the essence. Purchaser reserves the right to cancel the Contract or any part of it if Seller has not completed the delivery of the Goods or performance of the Services within the time specified in the Contract (or within a reasonable time if not specified). Seller shall be liable to Purchaser for all loss or damage sustained by Purchaser as a result of Seller’s delay.

Article 6 - Service & Delivery Location: The goods (including hardware, software), licenses and / or services under this Purchase Order / Contract / Agreement shall be provided / delivered at such location as specified by Purchaser. Purchaser shall be entitled to inspect all the Goods upon or within a reasonable time after delivery of the Goods and reserves the right to reject Goods which fail to conform with the specifications specified in the Contract or shared via other means like emails etc. or in writing.

Article 7 - Packaging and Shipping: The packaging and shipment of the goods (including hardware, software) and/or licenses shall conform to the laws and regulations. The Seller undertakes to pack, mark and ship the goods in accordance with the requirement of Purchaser.

Article 8 – Invoicing and Payment Terms: The price as quoted in the Purchase Order / Contract / Agreement will remain fixed and no escalation shall be permitted, unless discussed and agreed upon in writing between the Parties. Purchaser shall make the final payment as agreed with the Seller after the receipt of the final delivery of the order to the satisfaction of Purchaser. In case the Seller fails to deliver the order/services on or before the schedule date, Purchaser shall be entitled to claim discount of 18% per month on the total amount of the price agreed upon, till the date (not exceeding one month) on which the final delivery of the order/services are made to the satisfaction of Purchaser. Purchaser shall not make any extra payment for the order which is re-done to meet the standard and satisfaction of Purchaser. In case Purchaser rejects goods (including hardware, software), licenses and/or services for any reason, Purchaser shall be entitled to recover the cost, if any, incurred towards (including but not limited to) logistics, handling and inspection. The Seller shall be liable to remove such rejected goods from the premises of Purchaser within 15 days from the date of receipt of intimation, at its own cost. In case Seller fails to remove the said rejected goods within the given time period, Purchaser shall be entitled to destroy/dispose such goods and shall be entitled to recover from Seller the cost incurred by it towards such destruction/disposal.

Article 9 – Warranties: Seller represents and warrants that: (i) the Goods and Services provided by Seller in compliance with all applicable standards, codes, specifications, laws, rules, and regulations; (ii) it has good title to the Goods and the Goods are free from any liens and encumbrances; (iii) the Goods and Services shall be free from defects, conform to their description and to any specifications in the Contract or else communicated by Purchaser in writing or via emails etc, fit for their purpose and of merchantable quality; (iv) Seller shall make good all defects at its own cost and expense which arise from defective design, materials or workmanship for two (2) years from the delivery of the Goods or completion of the Services (as appropriate). If Seller fails to correct such defects within a reasonable time, Purchaser will have the right to correct them and Seller agrees to reimburse Purchaser all out-of-pocket cost so incurred.

Article 10 – Indemnification: Seller agrees to defend, indemnify and hold Purchaser harmless from any claims and lawsuits, including, but not limited to, patent and trademark infringements, torts and criminal charges made against or costs or damages suffered or incurred by Purchaser, its affiliates, and any of their officers, directors and employees, which arise out of or are related to the Contract except to the extent such loss or damages is caused by Purchaser’s gross negligence or willful misconduct.

Article 11 – Confidentiality: Seller shall not, and shall ensure that its employees and contractors do not, at any time, disclose to any third party any information supplied by Purchaser to Seller, including all business, sales, marketing, technical and scientific information, for the purposes of the Contract, except to the extent such information (i) was already lawfully in Seller’s possession prior to disclosure by Purchaser; (ii) was public knowledge (other than through Seller’s fault); (iii) is required to be disclosed pursuant to governmental or judicial process, provided that the notice of such process is promptly provided to Purchaser in order that Purchaser may have every opportunity to intercede in such process to contest such disclosure.

Article 12 – Taxes: An original and correct invoice, meeting the invoice requirements as required by Seller and/or local legislation, shall be issued by Seller to, and received by, Purchaser within the time period, prescribed by domestic GST law. If Purchaser does not receive the original invoice within this time frame and Purchaser is required to pay Seller without an original invoice, Seller shall indemnify Purchaser in full for any fine or re-charged GST or other costs which may be imposed on or incurred by Purchaser as a result thereof. (b) Seller shall comply with the Goods and Service Tax Act (GST) in force, including but not limited to invoicing procedures and payment of all taxes and governmental fees in connection with the sales and services supplied. In case of non-compliance, Seller shall indemnify Purchaser in full for any fine, duty, denied input GST and any other cost which may be imposed or incurred by Purchaser as a result thereof and shall pay these to Purchaser. Contract and/or purchase between Purchaser and Seller get automatically terminated if Seller is blacklisted in GST portal or if the rating goes below certain bandwidth of compliance rating. It is discretionary for Purchaser to accept the supplies in case movement of Goods has been commenced.

Article 13 – Audit: Seller agrees to maintain all of Seller’s records relating to the quantity, quality, price, cost of, and payment for the Goods and Services sold under the Contract and allow Purchaser to inspect, copy, and audit those records during normal business hours for a period of up to seven (7) years following Seller’s delivery of the Goods and Services.

Article 14 – Hazardous Materials: Seller acknowledges that it understands the performance of the Service may involve or may expose persons performing such Services to substances which could be hazardous to human health and/or the environment (“Hazardous Materials”). Seller acknowledges that it has experience working with, or in or around chemical facilities containing Hazardous Materials, and is aware of the risk which Hazardous Materials pose to human health or the environment.

Article 15 – Safety: Seller shall perform the Services in a safe and prudent manner in accordance with Purchaser’s safety rules and policies. Seller shall be solely responsible for notifying and training its employees, sub-contractors, and agents with respect to Purchaser’s safety rules and policies and all applicable laws and regulations. If Seller fails to do so, Purchaser is entitled to require Seller to suspend performance of all or any part of the Services until the non-compliance is rectified to Purchaser’s satisfaction and Seller shall not be entitled to an extension of time to complete performance of the Services or to any compensation for additional costs incurred, damages suffered, or for the work time lost during the suspension.

Article 16 – Conflict of Interest: (a) Without the advance written approval of Purchaser’s senior management, Seller, its employees, sub-contractors or agents shall not (i) give Purchaser’s employees or agents any gifts or entertainment of significant value or any commission, fee or rebate in connection with the Contract, or (ii) enter into any business arrangement with any of Purchaser’s employees or agents. (b) Seller shall disclose to Purchaser any pre-existing relationships (e.g., family, personal) between Seller’s and Purchaser’s employees who are directly or indirectly associated with the subject matter of the Contract. In case of any conflict between "The General Terms & Conditions" & "Specific Terms & Conditions" the latter shall prevail.

Article 17 – Anti-Bribery / Anti-Corruption: Seller represents and warrants that it shall comply with the requirements of the applicable anti-bribery and anti-corruption laws of the jurisdictions under which it is or may be acting hereunder.

Article 18 – Sustainability: Each Party (i) is committed to conducting business ethically and responsibly. Seller shall establish and maintain appropriate cybersecurity measures and a written information security program that includes administrative, technical, organizational, and physical safeguards, including, but not limited to, secure access controls, encryption protocols, firewalls, training of personnel, regular testing of backup and incident response recovery processes, and regularly update anti-malware software, to safeguard the confidentiality, integrity, and availability of Purchaser’s data and information systems. In the event of a security incident, compromise, or breach, or of these measures that could impact Purchaser’s data or systems (the “Incident”), Seller is required to promptly notify Purchaser in writing within 24 hours (or such shorter period required by law) of becoming aware of the Incident, providing full cooperation in any subsequent investigation, containment, and remedial efforts as directed by Purchaser. Such notification will include, at a minimum and to the extent known following a reasonable inquiry carried out in accordance with Seller's incident response procedures, all information on (i) the extent and nature of the Incident, including the categories and volume of affected Purchaser data and the systems involved, (ii) the estimated risks and likely consequences of the Incident to each party, and (iii) the investigative, corrective, and remedial actions taken, planned, or proposed to prevent, contain, mitigate, and remediate the Incident. Seller also agrees to comply with all applicable legal and regulatory requirements related to such Incidents.

Article 19 – Termination: The Contract shall be automatically terminated upon the expiration of the Warranty Period unless early terminated in accordance with this Article 20. A Party shall have the right to terminate the Contract with immediate effect by giving notice to the other Party upon the occurrence of any of the following events: (i) a Party commits a material breach of the Contract and fails to remedy the breach within thirty (30) days of written notice; and (ii) a proceeding for bankruptcy, insolvency or dissolution or similar event is commenced against Seller.

Article 20 – Independent Contractor: Seller is acting as an independent contractor in all respects under the Contract and nothing contained in the Contract shall be deemed to create an agency, employment or joint venture relationship between Seller and Purchaser.

Article 21 – Severability: If any provision of the Contract is determined by a court, arbitral body or institution of competent jurisdiction to be invalid, illegal or unenforceable, such provision shall be modified and interpreted so as to make it valid, legal and enforceable and to most nearly approximate original intent of such provision, with the remainder of the Contract remaining in full force and effect.

Article 22 - Non- Exclusive Agreement: Purchaser is free to obtain similar services or delivery of goods (including hardware, software), licenses and/or services from any third party and the arrangement with the Seller under this Purchase Order / Contract / Agreement is on non-exclusive basis.

Article 23 - Force Majeure: The Seller shall be excused from any failure to perform its obligations, if such failure is due to any Force Majeure event such as act of God, national strike or labour dispute, act or omission of Government, war or military operation. The Seller shall notify Purchaser promptly in writing, not later than 2 (two) days from the date of happening of such Force Majeure event. In case the Force Majeure event continues for more than 15 days, Purchaser shall have the option to terminate this Purchase Order / Contract / Agreement by notice to that effect.

Article 24 - Jurisdiction: This Purchase Order / Contract / Agreement shall be governed and construed in accordance with the laws of India and the Parties hereto submit to exclusive jurisdiction of the courts located in the place of issue of Purchase Order / Contract / Agreement.

Article 25 – Governing Law / Dispute Resolution: If any dispute arises between the Parties hereto, the same shall be settled by amicable discussion. In case the disputes are not settled by amicable discussion, the same shall be referred to arbitration, to be adjudicated by a sole arbitrator to be appointed by Purchaser, in accordance with the Arbitration and Conciliation Act, 1996 and the amendments made thereto. All proceeding shall be conducted in English language. The venue of arbitration shall be the place of the issue of Purchase Order / Contract / Agreement.

Article 26 - Third Party Representation: Parties having business dealings with the Purchaser, but which are not members of the company (such as consultants, agents, sales representatives, distributors, channel partners, contractors and suppliers) are not authorized to represent Purchaser without written permission, if their conduct and ethics are inconsistent with the code. Third parties are expected to abide by this code in their interaction with and on behalf of the Purchaser. Securities Transactions and confidential information. The purchaser is encouraged to sign a non-disclosure agreement with third parties to support confidentiality of information.

1.General; Applicability

1.1. It is a condition of offer or, as the case may be, acceptance by Purchaser that these General Terms and Conditions are applicable to all offers, order confirmations and deliveries by Supplier of Products and shall form an integral part of the Agreement between Supplier and Purchaser. No general or other conditions shall be applicable or set aside these General Terms and Conditions unless expressly agreed to by Supplier in writing.

1.2. Unless explicitly stated otherwise, Supplier is not obliged to provide Purchaser with quotations, Supplier’s quotations are without engagement and Supplier is not obliged to accept Purchaser’s order.

1.3. In the event of any conflict between these General Terms and Conditions and the provisions of Supplier’s offer or Confirmed Purchase Order, the latter will prevail.

2.Definitions

2.1. “Affiliates” means any entity, which controls, is controlled by, or is under common control with a Party. For purposes of this definition, control means in relation to a company or other entity, without limitation: the direct or indirect beneficial ownership of the majority in number, of the issued equity shares (or other equity interest) in the company or entity concerned: the right through shareholding or otherwise, directly or indirectly to control the composition of the board of directors (or other controlling body) of the company or entity concerned and, without prejudice to the generality of the foregoing, the composition of such board (or other controlling body) shall be deemed to be so controlled if the person or entity holding the right may by the exercise of some power, directly or indirectly, appoint or remove the majority of the directors (or members of such other controlling body); or the right, directly or indirectly, to control the management of the company or entity concerned.

2.2. “Agreement” means the General Terms and Conditions contained in the Confirmed Purchase Order and these General Terms and Conditions.

2.3. “ex-works” in accordance with Incoterms 2020.

2.4. “Confirmed Purchase Order” means Supplier’s written confirmation of Purchaser’s order.

2.5. “End Product” means the finished product manufactured by or for Purchaser (and/or its Affiliates) with the Product delivered by Supplier.

2.6. “Force Majeure” are any circumstances beyond the reasonable control of the affected party which prevents or has a material adverse effect on that party’s performance of the Agreement (including without limitation acts of the public enemy, insurrections, pandemics, riots, embargoes, labour disputes, including strikes, lockouts, job actions, or boycotts, loss of rights to manufacture or supply, equipment failure, production failure, fires, explosions, floods, frost damages, shortages of material or energy).

2.7. “General Conditions” means these General Terms and Conditions of Sales.

2.8 “MSDS’ means, as may be applicable, the Master Safety Data Sheet issued by Supplier relevant to the storage and handling of the Product.

2.9. “Parties” means Supplier and Purchaser, jointly, and “Party’ shall mean either one of them, as the context requires.

2.10. “Price” means the price of the Product as quoted in Supplier’s offer or Confirmed Purchase Order and as further determined in accordance with clause 4.

2.11. “Product” or “Products” ‘means products conforming to the Specifications set forth in Supplier’s offer or confirmation.

2.12. “Purchaser” means any party that purchases Product from Supplier.

2.13. “Specifications” means the specifications for the Product identified in Supplier’s offer or Confirmed Purchase Order as may be amended by Supplier upon reasonable prior notice.

2.14. “Supplier” or “Pluss” means Pluss Advanced Technologies Pvt Ltd.

3.Offers

3.1.All offers are without obligation, unless a period for acceptance has been set herein.

3.2.No rights can be derived from the offer in any way if the product or service to which the offer relates is no longer available.

3.3.Offers are based on the information provided by the other party with the application. The other party guarantees the correctness, completeness and reliability of the data and documents made available to Pluss by or on behalf of the other party, even if these originate from third parties.

3.4. The accuracy of the information mentioned in the offers from Pluss applies subject to the accuracy of the information provided to Pluss by third party supplier(s) in this regard. The content of advertisements is not binding on Pluss.

4.Delivery; risk of loss end damage; retention of title

4.1. Absent manifest error, measurements and weights as mentioned in Supplier’s delivery documents determine the quantity of the Product delivered.

4.2. The delivery times stated by Pluss are deemed to be approximate only, unless they are explicitly and in writing stated as deadlines. The mere fact that a specified delivery time has been exceeded does not put Pluss in default.

4.3. Unless expressly agreed otherwise, delivery of the Product shall be made exworks.

4.4. The risk of loss and damage to the Product shall pass to Purchaser upon delivery. Purchaser shall store and handle the Product delivered in accordance with MSDS or any other instructions shared by Pluss for the Product

4.5. The purchaser is obliged, at its own expense and risk, to provide all cooperation which, in its opinion, Pluss requires for the execution of the agreement, in order to provide Pluss (employees or intermediaries of) in a timely manner and in the form desired by Pluss. Failing which Pluss has the right to suspend the fulfilment of its obligations towards the Purchaser until the Purchaser has fulfilled this obligation, under the obligation of the Purchaser to compensate Pluss for the damage resulting from a possible suspension. The provision of cooperation by the Purchaser is understood to include the provision of the required information and documentation.

4.6. The Purchaser is obliged to immediately inform Pluss in writing about facts and circumstances that may be relevant in connection with the implementation of the Agreement.

4.7. Title to the Product shall remain vested in Supplier and Purchaser shall hold the Product in trust for Supplier until the Price for the Product has been paid in full. If Purchaser fails to pay the Price in accordance with the payment term, Supplier shall reserve the right to repossess the Product, without any prior notice being required and without prejudice to any other rights Supplier may have. The title of the product is retained by the Supplier only for the purpose of securing payment of the outstanding balance and not for purposes of determining other issues around the future handling of the product supplied in respect of which the risk transfer has already occurred as per the Incoterms

4.8.In the event Purchaser fails to take delivery of Confirmed Purchase Orders and in addition to any other remedy available to Supplier, Supplier shall be entitled to (at Supplier’s option):

4.8.1. invoice the Products and charge a storage fee of 2% (two per cent) per month on the invoiced amount until Purchaser takes delivery; or

4.8.2. charge a monthly reservation fee of 2% (two per cent) of the Price of the Product which Purchaser has not taken delivery.

4.9.The amounts shall be calculated on the duration of Purchaser’s failure to take delivery on the basis of the actual number of days (360 per year), be compounded monthly and shall be payable by Purchaser in accordance with clause 5 of these General Terms and Conditions.

4.10. The design, technology and material used in the product is the intellectual property of the Supplier and the Purchaser will not duplicate, copy or modify or change the original product purchased or deal with it with third parties. The product sold is only for the exclusive use of the Purchaser in the normal course of its business, in the original form. Any infringement of this condition would result in compensation being payable to the Supplier.

5.Price & payment terms

5.1.Unless expressly agreed otherwise, Prices quoted by Supplier for the Product include packing costs (ex-works – Pluss manufacturing/assembly location at Bawal Haryana or Hyderabad Telangana) and exclude GST and any other taxes, charges or costs.

5.2.In the event of any changes in duties, taxes, freight, intermediate storage and/or insurance charges occurring after the formation of the Agreement but prior to the agreed delivery of the Product, Supplier has the right to adjust the Price to the extent it has been based on one or more of these factors.

5.3.In the event of any increases in prices of raw materials or other materials necessary for the manufacture of the Product to be delivered to Purchaser occurring after the formation of the Agreement but prior to the agreed delivery, Supplier has the right to increase the Price to the extent it has been based on one or more of these factors, provided that Supplier shall give fourteen days prior written notice of each such increase and that Purchaser shall have the right to cancel the Agreement within seven days of receipt of each such notice.

5.4.Unless expressly agreed otherwise the Price shall be paid to the bank account designated by Supplier no later than thirty (30) days from the date of invoice. Payment shall be made net without deduction, demand, retention or set-off.

5.5.If Purchaser fails to pay any amount when due, then, without prejudice to any other rights Supplier may have:

5.5.1.all other debts Purchaser owes Supplier shall become immediately due for payment;

5.5.2.default interest shall be due on the amount outstanding at the 6 (six) month equal to 18% (eighteen percent) per annum from the due date till the date of payment;

5.5.3.all costs, including judicial, made in order to obtain payment by Purchaser of the amount(s) due, shall be for account of Purchaser; and

5.5.4.Supplier shall be entitled to demand adequate security to cover arrears, to demand prepayment of further deliveries, or to suspend further deliveries until all amounts due have been paid in full.

5.6.In the event Supplier has reasonable concerns whether Purchaser will affect payment for future deliveries of the Product in a timely manner, Supplier shall have the rights mentioned under clause 5.5.4.

5.7.Under no circumstances shall Purchaser be entitled to retain or set-off payments due to Supplier.

6. Warranty & Liability

6.1.Supplier warrants and represents to Purchaser that:

6.1.1. Subject to clause 6, the Product delivered by Supplier to Purchaser shall be in conformity with the Specifications; and

6.1.2. subject to clause 4.7, Supplier shall give good title to the Product delivered to Purchaser.

6.2.THE PRODUCT IS BEING PROVIDED ON “AS IS” AND “AS AVAILABLE” BASIS, NO OTHER WARRANTIES OR REPRESENTATIONS, OF WHATEVER NATURE, EXPRESSED OR IMPLIED (WITH RESPECT TO THIRD PARTY INTELLECTUAL PROPERTY OR OTHERWISE), ARE GIVEN OR SHALL BE DEEMED TO HAVE BEEN GIVEN BY SUPPLIER REGARDING PRODUCT MANUFACTURED AND SUPPLIED HEREUNDER.

6.3.Purchaser shall indemnify, defend and hold Supplier and its Affiliates and its and their officers, directors, agents, and employees harmless against all third party claims, suits, actions, proceedings, losses, damages and liabilities, costs and expenses, including reasonable legal expenses, arising out of or relating to: (i) any product liability claims related to any Purchaser End Product(s); (ii) and its failure to comply with the applicable laws in relation to its performance under the Agreement and/or its use of the Products.

6.3.1 Purchaser acknowledges that , as between Supplier and Purchaser, Supplier owns all rights, title, and interest in and to all ideas, information, and materials provided by or on behalf of Supplier or its Affiliates to Purchaser and either existing prior to the Effective Date, or otherwise independently developed or obtained by Supplier or its Affiliates, in each case, including information and materials submitted for inclusion in the service by Supplier or otherwise provided directly or indirectly by Supplier or its agents or representatives to Purchaser, including, where applicable, all Supplier or its agents or representatives to Purchaser, including, where applicable all Supplier content, Product, developed property, and all deliverables. The parties hereby agree that each party shall have exclusive right over their pre-existing intellectual property rights; provided however, in case Supplier develops or creates any material, deliverable or work product for the Purchaser as a result of or in connection with services performed hereunder, then Purchaser acknowledges that Supplier, shall have exclusive, unlimited ownership rights to all such materials, deliverables and work products produced by Supplier hereunder, including all intellectual property rights in the same, both as individual items and/or a combination of components and whether or not the work is completed, including without limitation to any documents, photographs, presentations, software where applicable – which could include firmware, source code, object code, operation instructions, interfaces, documentation, program images and text viewable on the Internet, Any HTML or XML code relating thereto and any similar or related technology that is created in the course of the performance of the services and any of the foregoing that is created at the request of Purchaser in connection therewith. Purchaser shall have limited license right for any deliverable developed by Supplier under the Agreement, for which Purchaser would have made payments to Supplier.

6.4.Supplier’s maximum liability for damages in connection with any claim related to the Agreement, regardless of the cause of action, will not exceed the Price of the Product (ex-works ) delivered under the Confirmed Purchase Order. IN NO EVENT SHALL SUPPLIER BE LIABLE UNDER THE AGREEMENT, CONFIRMED PURCHASE ORDER, GENERAL CONDITIONS OR UNDER ANY CAUSE OF ACTION RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT, THE MANUFACTURE OR SALE OF PRODUCT OR THE MANUFACTURE OR SALE OF END PRODUCT, WHETHER IN CONTRACT,WARRANTY, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, PROFESSIONAL LIABILITY, PRODUCT LIABILITY, CONTRIBUTION, OR ANY OTHER CAUSE OF ACTION FOR SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES, INCLUDING LOSS OF PROFIT, LOSS OF USE, LOSS OF OPPORTUNITY, LOSS OF REVENUES, OR LOSS OF GOODWILL. NOTWITHSTANDING THE AFOREMENTIONED, NOTHING IN THIS AGREEMENT SHALL OPERATE TO EXCLUDE OR RESTRICT EITHER PARTY’S LIABILITY WHICH CANNOT BE EXCLUDED OR RESTRICTED

ACCORDING TO APPLICABLE LAW.

7. Non-conformity

7.1.Samples of the production batch of the Phase Change Material or Specialty polymer in the Product shall be taken at random and sealed by Supplier and shall be stored for reference for a period of at least 24 (twenty-four) months.

7.2.The Purchaser hereby confirms that it has sample tested the Product prior to placing the confirmed purchase order and is duly satisfied with the Product quality and the Product suitability for its particular application in the manufacture of the Purchaser End Product.

7.3.Purchaser shall, within 7 (seven) days of receipt of the Product, examine the Product for visible defects. The Product shall be deemed to be accepted if Supplier has not received written notice from Purchaser to the contrary within 7 (seven) days after Delivery of the Product or if Purchaser utilizes the Product in the manufacture of the Purchaser End Product, unless otherwise specified explicitly in the Warranty Document provided separately by the Supplier to the Purchaser.

7.4.Purchaser shall, within 7 (seven) days of receipt of the Product, examine the Product to check conformity with the Specifications. The Product shall be deemed to be accepted if Supplier has not received written notice from Purchaser to the contrary within 30 (thirty) days after Delivery of the Product or if Purchaser utilizes the Product in the manufacture of the Purchaser End Product, unless otherwise specified explicitly in the Warranty Document provided separately by the Supplier to the Purchaser.

7.5.If Purchaser is of the opinion that any batch of the Product does not conform to the Specifications based on Purchaser’s analysis performed on the relevant batch(es) of Product, Purchaser shall promptly (and in no event later than 7 (seven) days after delivery) notify Supplier. Absent manifest errors, the sealed sample of the relevant batch(es) stored by Supplier in accordance with clause 6.1 shall be conclusive evidence whether the relevant batch(es) conform to the Specifications. In the event the relevant batch(es) do not conform to Specifications, Supplier’s liability and Purchaser’s sole remedy shall at Supplier’s option and cost be limited to: either (i) replace such batches free of charge as soon as reasonably possible, or (ii) issue a credit note on the basis of the Price paid for such non-conforming Product. THE LIABILITY RECORDED IN THIS PARAGRAPH 6.3 SHALL BE THE SOLE AND EXCLUSIVE LIABILITY OF SUPPLIER IN RELATION TO DEFECTIVE PRODUCT. WHERE THE PRODUCT IS DEFECTIVE DUE TO THE FAULT OF SUPPLIER, SUCH PRODUCT SHALL BE RETURNED TO SUPPLIER FOR REPROCESSING OR DESTRUCTION, THE DECISION AS TO WHICH SHALL BE AT THE SOLE DISCRETION OF SUPPLIER. SUPPLIER SHALL BEAR THE COSTS ASSOCIATED WITH THE RETURN FREIGHT OF SUCH DEFECTIVE PRODUCT, unless otherwise specified explicitly in the Warranty Document provided separately by the Supplier to the Purchaser.

7.6.In the event of there being a dispute as to whether the Phase Change Material/ specialty polymer in the Product is defective, then the Parties shall use their best endeavors to resolve that dispute and if they fail to do so within 30 (thirty) days of Supplier being notified by Purchaser, in writing, of the allegedly defective Product, the dispute shall be resolved by an independent laboratory appointed by the Parties. The independent laboratory shall act as an expert and an arbitrator. The fees of the independent laboratory shall be borne by the Party against whom the independent laboratory’s decision is given.

8. Cancellation of purchase orders

8.1.A Confirmed Purchase Order may be cancelled by Supplier by written notice:

8.1.1. if the Purchaser is in breach or default of any of the provisions of the Confirmed Purchase Order and does not rectify such breach or default within one (1) month after receipt of a notice from the other party requesting rectification of such breach or default; or

8.1.2. forthwith by Supplier in the event Purchaser assigns the Agreement in whole or in part to any third party contrary to clause 9.

8.2. A Confirmed Purchase order may be cancelled by either Party by written notice, forthwith, in the event of the other party’s liquidation, bankruptcy or state of insolvency.

8.3.Cancellation of a Confirmed Purchase order shall not release either party hereto from any liability or right of action which at the time of cancellation has already accrued to either party or which may thereafter accrue in respect of any act or omission prior to such termination. Such rights shall include but not be limited to the recovery of payments due to Supplier.

9. Force Majeure

9.1.The occurrence of an event of Force Majeure that prevents a party from performing under an Agreement shall automatically excuse such party from performing its obligations affected (other than the obligation to pay moneys due) under the Agreement so long as such Force Majeure event continues to prevent or impair such party’s performance. In such event, the non-performing party shall not be deemed to be in breach of the Agreement, provided, however, the party so affected shall give prompt notice to the other party of such cause and shall take reasonable steps which deems necessary to relieve the effect of such cause as soon as possible.

9.2.If a Force Majeure event prevents a party from performing under an Agreement for more than ninety (90) days and unless parties have agreed in writing on measures to counter the effects of Force Majeure, then either party may terminate the Agreement by thirty (30) days written notice to the party.

10.Assignment

No rights or obligations of Purchaser are assignable without the prior written consent of Supplier, which consent shall not be unreasonably withheld or delayed. Supplier shall have the right to assign, transfer, encumber, create an interest in or otherwise dispose of any rights or interests under these General Conditions.

11.Data privacy

Purchaser acknowledges and consents to the collection, processing and onward transfer of its’ personal data by Supplier and its Affiliates (wherever located, including in the USA) as it relates to Purchaser’s relationship with Supplier and agrees that Supplier may identify Purchaser as a customer in communications to Supplier’s Affiliates or to third parties wherever located.

12.Applicable law; Disputes

12.1. The Agreement shall be construed and enforced in accordance with the laws of India and the Parties submit to the exclusive jurisdiction of the courts of New Delhi, India.

12.2. Supplier and Purchaser shall attempt in good faith to resolve promptly any dispute arising out of or relating to the Agreement by negotiation. If the matter cannot be amicably resolved, Supplier and Purchaser shall endeavor to settle the dispute by mediation, or by arbitration, by an independent body or person nominated by the parties. Failing the resolution of such dispute or if parties fail to reach agreement to submit to either mediation or arbitration, either party may submit the dispute to the competent courts.

12.3. This clause 12 shall not be construed to limit or to preclude either party from bringing any action in any court of competent jurisdiction for (i) collection of moneys due and payable, and (ii) injunctive or other provisional relief as such party may deem necessary or appropriate.

13.Enforcement, Severability and Survivability

13.1 If any provision of this Agreement is found to be invalid or unenforceable under applicable statutes or rules of law, such provision shall, to that extent only, be deleted and all other provisions shall remain in full force and effect.

13.2 The failure of either party hereto at any time, or for any period of time, to enforce any of the provisions of this Agreement shall not be construed as a waiver of such provision(s) or of the right of such party thereafter to enforce each and every such provision.

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